Frequently Asked Questions

Quick answers about credits, plans, and billing. Still need help? Contact support.

How do credits work?

How much does each function cost?

Do my unused credits roll over?

What happens if I run out of credits? Can I buy more?

Is my subscription automatically renewed?

Can I change my subscription after purchase?

What is Ad Studio and how is it different from Social Graphics?

What is Hero Ads and how is it different from Ad Studio?

What is the Inventory Hub?

What is Fast List, and how is it different from Process Inventory?

Do my units get their own web page and QR code?

Can the lot page replace my dealer website?

Can BulkMarketAI write the reply to a lead?

How does Video Ad work, and what should I expect from AI video?

A graphic came out almost right. Do I have to regenerate it?

How long are my results kept?

Why can some niches use bulk spreadsheet upload on Facebook and others can’t?

Which niches are affected by Facebook’s vehicle category?

Does BulkMarketAI still work for vehicle niches?

Tips for posting vehicle listings manually on Facebook Marketplace

Can any of my products post outside the vehicle category?